Stravia Docs

Model is missing from the list

Symptoms

A model does not appear in a selector, a route cannot target it, or a connected client cannot use it.

Check

  1. In Model Services, confirm the service and the intended model entry are saved and enabled.
  2. In Models, confirm the model points to the intended service and destination.
  3. On the API key, check whether Allow all models is enabled or whether this model is included in Select allowed models.
  4. Check the client’s configured model name. An upstream model identifier and a Stravia-facing model name need not be identical.

Resolution

Save the missing model/service mapping, correct the route target, or update the key's allowed-model scope as appropriate. Then refresh the client model list or request configuration. A model being configured does not bypass key restrictions.

Escalate if still stuck

Record the exact client-facing model name and the route/service/key scope involved; never share the key value. See Models & routing and API keys .